Solutions – TherapistAssist™ for Online Retailers

Solutions

TherapistAssist™ For E-Commerce

Sell More. Sell Accurately.

The sovaSage TherapistAssistTM software is uniquely designed for use in the electronic commerce environment.  A PAP mask customer purchasing their mask online is often looking for a different mask than what they are currently using.  Online purchases, however, do not easily lend themselves to try out masks.  This is where sovaSage can help.

About TherapistAssistTM for E-Commerce

We can recommend the best possible mask in seconds using our patent-pending sleep assessment technology.

Our workflow will recommend a mask that has the highest probability of working for each patient, instantly.

We separate the sizing from the mask selection. You only pay for a sized mask if a patient orders from you.

Key Features

Only Pay When Customers Order

Instantaneous And Accurate

Full End-to-End Integration

Manufacturer Agnostic Approach

The sovaSage TherapistAssistTM software is the only truly manufacturer independent solution. Our software always selects the best option for your patient from each provider’s approved formulary and includes all of the most popular options and manufacturers in the market.

Exchanges

The sovaSage TherapistAssistTM software provides the most comprehensive and accurate mask fitting solution available anywhere. Our patent-pending solution helps your team provide the best possible mask, with the best fit the first time. The end result is that our customers rarely have to manage a mask exchange (typically less than 5% exchange rate). However, if a patient requires a mask exchange, the sized mask recommendations are retained for 89 days in the sovaSage software. This means that a mask exchange process can be completed within minutes on the phone and requires no additional input from the patient. An exchange could not be easier.

Mask Refits

Once a patient is fitted, using the sovaSage TherapistAssistTM software, a new mask may be selected for the patient with no additional steps required for the patient, as long as there are no significant changes in their condition – and this takes changes in formulary or new mask introductions into account when selecting the best possible mask for each patient, always optimizing to the best option for each patient.

Integration

We integrate with various billing software platforms. Comprehensive integration includes the following:
  1.  Automated patient upload
  2.  Configurable communication options
  3. Sized mask recommendations uploaded to billing software
  4. Automatic update of mask selected
With end to end integration option, the provider need never log into the sovaSage TherapistAssistTM software.
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Differentiators – Why we are better!

There truly is no competitive solution that comes close to the sovaSage TherapistAssistTM solution. The points of differentiation are wide and numerous! Here are a few reasons why we are the only choice:

Patent-pending computer vision technology

Our patent-pending computer vision technology is simple for the patient, and requires no special technique other than taking a selfie. No special equipment, no app to download, no special instructions and no complicated approval of the photo.

The only algorithm that measures all critical dimensions of your patient’s face and head using three separate algorithms ensuring the most accurate cushion and headgear frame fitting available.

Manufacturer independent selection

Our software recommends the mask most likely to work best for your patient. We do not enter into volume agreements with manufacturers or recommend only one brand of mask. We are the ONLY company that can say this.

Most accurate mask selection algorithm

For patients who have had experience with PAP therapy, our patent pending software evaluates their preference including their previous mask experience. We are the only solution with such a comprehensive algorithm and this is part of why we have such low exchange rates.

Provider custom branding

Your reputation is the most important asset that you have. Why put another company’s name in front of your patients? The sovaSage TherapistAssistTM software is custom branded for each e-commerce customer and may even be branded separately based upon location.

It’s time to change sleep apnea therapy – forever!

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Initial compliance is important and JeanieTM is the tool to help your patients get there. But what happens after the initial 90-day compliance period?

Join William Kaigler, Caryn Plessinger, and Andrea Hansen, on Thursday, February 8th at 2:00pm EST to find out how JeanieTM can dramatically increase patient adherence, reduce waste in CPAP mask-fitting, increase your staff’s productivity, and boost patient profitability like never before!

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